Vacation Rentals
Arizona Vacation RentalsFind BBB Accredited Businesses in Vacation Rentals.
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BBB has received information Arizona Vacation Rentals may fail to make reservations as promised. In addition, BBB has received information the business may fail to address home repair issues and also requests a cash deposit, which may makes it difficult for consumers to receive a refund. BBB contacted the Arch Vacations regarding business practice concerns. The business did not respond.
The Federal Trade Commission (FTC) offers tips to consider before purchasing vacation packages from companies:
• “Search online for the owner and listing with words like review, scam, or complaint. You may find comments from others who have identified this listing as a rip-off. Another clue it may be a scam? If you find the same ad listed under a different name or with different contact information.
• Check that the address of the property really exists. And get a copy of the contract before you send any deposit money. If the property is located in a resort, call the front desk and confirm specific details about the location and the contract.
• Consider using a credit card to book your rental. If there are any problems, you’ll get better protections that way. But whatever you do, don’t be pressured into wiring money. If a property owner requires payment via MoneyGram, Western Union or Green Dot cards, chances are, it’s a scam.”
If you feel you may be a victim of fraud, please contact your state Attorney General and/or the Federal Trade Commission at www.ftc.gov/complaint or on 877-382-4357.
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