About

Local BBB:

Better Business Bureau Serving the Pacific Southwest

BBB File Opened:

8/26/2022

Business Started:

7/2/2017

Business Incorporated:

10/3/2018

Type of Entity:

Limited Liability Company (LLC)

Alternate Names:

Universal A/C LLC

Business Management:

Mr. Onaidi Gamez Brocard, Owner

Licensing information

• Air Conditioning and refrigeration R-C39

Additional Information

Refund and Exchange Policy

 

Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to https://brocardac.com/, and Universal A/C LLC DBA Brocard Air Conditioning & Heating and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Universal A/C LLC DBA Brocard Air Conditioning & Heating include https://brocardac.com/ and Universal A/C LLC. The Universal A/C LLC website is a air conditioning & heating site and we offer services like maintenance, repair, replacement or any type of modifications when comes to air conditioners, we take your privacy seriously. Our privacy policy outlines how we collect, use, and protect your personal information when you visit our website or use our air conditioning services site. By using the Universal A/C LLC website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, Universal A/C LLC may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
- We may collect certain information from you. This information may include your name, address, phone number, email address, and payment information. We use this information to provide you with the services you have requested, to communicate with you about your account and our services, and to process your payments
If you purchase Universal A/C LLC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Universal A/C LLC collects and uses your personal information to operate and deliver the services you have requested.
Universal A/C LLC may also use your personally identifiable information to inform you of other products or services available from Universal A/C LLC and its affiliates.
Sharing Information with Third Parties
Universal A/C LLC does not sell, rent or lease its customer lists to third parties.
Universal A/C LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Universal A/C LLC, and they are required to maintain the confidentiality of your information.
Universal A/C LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Universal A/C LLC or the site; (b) protect and defend the rights or property of Universal A/C LLC; and/or (c) act under exigent circumstances to protect the personal safety of users of Universal A/C LLC, or the public.
Tracking User Behavior
Universal A/C LLC may keep track of the websites and pages our users visit within Universal A/C LLC, in order to determine what Universal A/C LLC services are the most popular. This data is used to deliver customized content and advertising within Universal A/C LLC to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Universal A/C LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Universal A/C LLC website.
Use of Cookies
The Universal A/C LLC website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Universal A/C LLC pages, or register with Universal A/C LLC site or services, a cookie helps Universal A/C LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Universal A/C LLC website, the information you previously provided can be retrieved, so you can easily use the Universal A/C LLC features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Universal A/C LLC services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Universal A/C LLC secures your personal information from unauthorized access, use, or disclosure. Universal A/C LLC uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right
of free speech, or exercise another right provided for by law;
 • Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
Children Under Thirteen
Universal A/C LLC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
E-mail Communications
From time to time, Universal A/C LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Universal A/C LLC or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Universal A/C LLC, you may opt out of such communications by We respect your privacy and understand that you may wish to unsubscribe from our emails, promotions, or services at any time. To do so, simply click on the "unsubscribe" link at the bottom of any of our emails, and follow the prompts to confirm your decision. Alternatively, you can contact us directly by email or phone and request to be removed from our mailing lists..
Changes to this Statement
Universal A/C LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Universal A/C LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that Universal A/C LLC has not adhered to this Statement, please contact Universal A/C LLC at:
Universal A/C LLC DBA Brocard Air Conditioning & Heating 7021WAugustaAve#108

GLENDALE AZ, Arizona 85035

 Email Address: help@brocardac.com
Telephone number: 602-892-5559
Effective as of April 11, 2023

Referral Assistance

Arizona Registrar of Contractors (ROC)
1700 W. Washington Street, Ste. 105
Phoenix AZ 85007
Phone Number: (602) 542-1525
Fax Number: (602) 542-1599
http://www.azroc.gov

Business Categories

Heating and Air Conditioning, Air Conditioning Contractors, Air Duct Cleaning, Air Conditioning Repair, Residential Air Conditioning Contractors, Heating Contractors, Furnace Repair, Heating System Repair, Air Conditioning Cleaning, Commercial Air Conditioning Contractors, Air Conditioning Equipment, Ductless ACs, High Efficiency Furnaces, Gas Furnaces