Business ProfileforClassic Movie Reel
Additional business information
On June 13, 2019 the Better Business Bureau (BBB) requested Classic Movie Reel modify, substantiate or discontinue several claims, which are listed below that appear on their website, https://www.classicmoviereel.com/info.html.
- "Satisfaction is guaranteed! If the item is not as described we will accept returns."
- "Highest quality currently available guaranteed** If you find the movie you purchased from us from another vendor of higher audio/video quality we will refund your purchase 100%. (Verification of higher quality product may be required)"
- "Returns are accepted on unopened packages only"
According to BBB’s Code of Advertising
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclose
As of July 2, 2019 Classic Movie Reel has not responded to BBB.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- PO Box 12026, Chandler, AZ 85248-0018
- BBB File Opened:
- 5/2/2019
- Years in Business:
- 13
- Business Started:
- 5/12/2011
- Type of Entity:
- Sole Proprietorship
- Alternate Business Name
- Classicmoviereel.com
- Additional Contact Information
Email Addresses
- Customer Service
Customer Complaints
0 Customer Complaints
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