Business ProfileforWalmart
Current Alerts For This Business
Walmart.com is headquartered in San Bruno, California. Complaints regarding purchases made online at Walmart.com should be submitted to BBB serving the San Francisco Bay Area and Northern Coastal California for processing.
The BBB may be contacted by e-mail at info@bbbemail.org or by phone at (866) 411-2221.
To view the BBB Business Profile for Walmart.com, please visit www.bbb.org/us/ca/san-bruno/profile/online-shopping/walmartcom-1116-64742.
Complaints involving Walmart Credit Card issues are processed by the BBB in Richmond, Virginia through Capital One. The Richmond BBB's office may be contacted by e-mail at info@centralvirginia.bbb.org or by phone at (804) 648-0016.
Additional business information
On August 14, 2019, in the 18th Judicial District of Kansas, Walmart, Kroger/Dillons, and P&GD (a Proctor & Gamble Company affiliate) which supply health & beauty products nationally have entered into a consent judgment and injunction with the Office of the District Attorney and agreed to pay $39,467.00. The District Attorney's Consumer Protection Division investigated sales of Olay brand soap advertised using the words "TWIN PACK Buy 2 & Save" but which were more expensive than the single pack displayed next to it.
The investigation alleged that Sedgwick County Consumers generally spent approximately $0.30 - $1.00 more when buying the "TWIN PACK", however, the "TWIN PACK" contained bars of soap approximately 15% smaller that the single pack.
The District Attorney's Consumer Protection Division's investigation concluded Walmart, Kroger/Dillons and P&GD violated the Kansas Consumer Protection Act.
All three Defendants agreed to a consent judgment without a trial and acknowledged the purpose of the judgment was to address restitution, specific performance, civil penalties, and investigative expenses. Due to the inability of finding the actual consumers, the Defendants agreed to pay $19,000.00 in restitution indirectly, to a bona fide charitable. The Defendants also agreed to pay a $19,000.00 civil penalty, along with court costs and investigative expenses.
To view the Press Release in its entirety clink on the following link, http://bbb.org/h/jzay
On December 22, 2020, the Department of Justice filed a civil complaint alleging that Walmart, Inc. unlawfully dispensed controlled substances from pharmacies it operated across the country and unlawfully distributed controlled substances to those pharmacies throughout the height of the prescription opioid crisis.
The complaint alleges that this unlawful conduct resulted in hundreds of thousands of violations of the Controlled Substances Act (CSA). The Justice Department seeks civil penalties, which could total in the billions of dollars, and injunctive relief.
If Walmart is found liable for violating the CSA, it could face civil penalties of up to $67,627 for each unlawful prescription filled and $15,691 for each suspicious order not reported. The court also may award injunctive relief to prevent Walmart from committing further CSA violations.
The matter is pending. For more details go to https://www.justice.gov/opa/pr/department-justice-files-nationwide-lawsuit-against-walmart-inc-controlled-substances-act.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Headquarters
- 702 SW 8th Street, M.S. 0705, Bentonville, AR 72716-6209
- BBB File Opened:
- 8/2/1990
- Years in Business:
- 64
- Business Started:
- 1/1/1960
- Business Incorporated:
- 3/31/1970 in DE, USA
- Type of Entity:
- Corporation
- Number of Employees:
- 2000000
- Alternate Business Name
- Wal-Mart Supercenters
- Wal-Mart Stores, Inc.
- Wal-Mart
- Contact Information
Principal
- Mr. Shawn Shearer, Operations Manager
Other Contacts
- Customer Service
Customer Complaints
0 Customer Complaints
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