Business ProfileforInfinity Books
Current Alerts For This Business
On January 17, 2020, Infinity Books responded to BBB, provided the following statement to address the pattern of customer complaints.
1. Our site says if you submit a counterfeit textbook to us it will be destroyed and you will not be paid. This is something you have to acknowledge in order to complete your order.
2. Additionally, we provide the web address "stopcounterfeitbooks.com" as a reference for our customers so they can verify that their book is not counterfeit before sending.
3. Customers have the option to upgrade their shipping to UPS or FedEx at checkout. This provides $100.00 free insurance in the event the package is lost or stolen. The post office loses about 2% of packages, so we always recommend upgrading shipping to make the risk lower.
Damaged bindings
Missing covers
Water damage
Missing components (CDs, Online Access)
Excessive writing/highlighting
Workbooks, lab manuals, and study guides with more than 5 pages of answers filled in
The company may refuse to purchase particular books, siting they are counterfeit and refuse to return them to sender.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4003 Holmes Ave Nw, Huntsville, AL 35816-4121
- BBB File Opened:
- 3/5/2014
- Number of Employees:
- 1
- Alternate Business Name
- TextbookManiac.com
- Business Management
- Mr. Joshua Knight, Corporate Contact
- Additional Contact Information
Phone Numbers
- (256) 489-2775Other Phone
Email Addresses
- Primary
- (256) 489-2775
Customer Complaints
0 Customer Complaints
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