About
Important information
- Additional Info:BBB Serving Central and South Alabama has conducted an investigation into an online retailer, rednpa.com. The investigation was sparked by a consumer complaint and BBB complaint notices that were subsequently returned by USPS.
Rednpa.com is an online retailer that advertises the sale of vacuums and carpet cleaning equipment. The business's website claims an address in Dothan, AL. That address is for a small, residential apartment complex and there is no history of this business or the listed manager residing at that location. The phone number listed on the website's domain registration is a "text mail subscriber" number and did not have the option to leave a message. To date, BBB has not received a returned call from this number.
When a consumer makes a purchase from this website, the payment is immediately collected. Once a tracking number is given to the consumer, it is either phony or for an item that is of much less value than the item the consumer believed they were purchasing.
Fraudulent online retailers continue to be the most common scam facing American consumers and have been for multiple years running. BBB advises consumers to be very cautious when dealing with unknown online retailers. Please visit BBB.org/OnlinePurchaseScams for more information.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.