About
Important information
- Advertising Review:
On October 10, 2024, BBB contacted the business regarding claims made on its website and online advertising and requested they be substantiated, modified or discontinued.
The business claims "all while adopting sustainable practices that minimize our environmental impact" and "we are committed to sustainable development". According to the BBB Code of Advertising, advertisers should not make broad, unqualified general environmental benefit claims. Advertisers must possess competent and reliable evidence (often scientific evidence) to support all environmental benefit claims. Qualifications for any claim must be clear, conspicuous and understandable.
The business is currently displaying images under the headings “Our Work” and “Our Gallery” as well as throughout their website. The photos appear to be stock images and not that of the company.
BBB requested current WHMIS “Workplace Hazardous Materials Information System” credentials.
It appears the business may be offering real estate services. All businesses offering theses services are required to hold a real estate licence. BBB has requested substantiation of the licence.
The business makes the following references "Get the financing solution you need" and "Our financing service is tailored to your specific needs". Offering credit to consumers comes with numerous requirements which must be met. In addition, if promising financing, all customers should receive what is promised regardless of their creditworthiness or financial ability to pay. All qualifications and terms need to be clearly disclosed in the advertisement.
While the business was initially responsive to our requests, the business has since failed to make the requested modifications and has not provided substantiation for the advertised claims.
The BBB Code of Advertising may be viewed by clicking here. For reference see the specific Guidelines below:
1.0: Basic Principles of the Code
16.0: Credit
36.1: Environmental Benefit Claims
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.