Business ProfileforCertified Windows Inc.
Current Alerts For This Business
BBB's investigation has found through consumer complaint information that beginning October 2018, a higher than normal volume of complaints concerning non-delivery of ordered products, as well as failure to respond to consumer inquiries regarding installation dates or refunds of paid deposits. In many cases the
Information provided by consumers confirmed that the office of Certified Windows Inc is locked with a handwritten note stating the office is closed.
BBB checked the website www.certifiedwindows.ca to determine when it was created and where it was registered. The website was created on January 11, 2006 and registrant name and information listed is:
Names: Craig O'Brien
Organization: Certified Windows Inc.:
Street: 4897 Tecumseh Rd E, Unit #2
City: Windsor
State: ON
Postal Code: N8T1B6
Country: CA
Phone: +1.5192519556
Email: email@gmail.com
This business's website www.certifiedwindows.ca is violating BBB's name and logo policy by using BBB's Logo on its website in an unauthorized manner. This use of BBB's trademark constitutes trademark infringement and is a violation of trademark rights of the Council of Better Business Bureaus, Inc.
BBB has checked the company website again on February 26, 2019, the businesses website has been updated stating "Website Coming Soon! Please check back soon to see if the site is available."
Craig O'Brien, the President/CEO of Certified Windows Inc, is also the President of Certified Solar Inc,. BBB has a separate Profile on Certified Solar Inc. https://www.bbb.org/ca/on/windsor/profile/solar-energy-equipment-dealers/certified-solar-inc-0187-1050132
BBB has exhausted all forms of contact to the business. All complaints since August 30, 2018 have been closed as unanswered.
Consumers with outstanding concerns are still encouraged to file a complaint for BBB records but may also wish to contact legal counsel and/or local law enforcement.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 4897 Tecumseh Road East, Windsor, ON N8T 1B6
- BBB File Opened:
- 16/2/2003
- Years in Business:
- 31
- Business Started:
- 1/5/1993
- Business Incorporated:
- 1/5/1993 in ON, CAN
- Type of Entity:
- Corporation
- Number of Employees:
- 11
- Contact Information
Principal
- Mr. Craig O'BRIEN, President/CEO
- Additional Contact Information
Fax Numbers
- (519) 251-9558Primary Fax
Email Addresses
- Primary
- (519) 251-9558
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.