Information and Alerts
Alert Details
This business has 3 alerts.
Alert
The BBB's mail to this company has been returned as undeliverable. We were unsuccessful in contacting the company by telephone, resulting in the BBB not having complete and current information.
If you have information that would assist your BBB in developing a report, please speak with a BBB service advisor.
Ad Review
On April 14 2020 BBB requested substantiation regarding the following statements found on their company websites:
"N95 Certified Masks are the ONLY effective measure towards protecting yourself. They offer a FULL seal on your face to help fight bacterial/airborne infections."
"We Ship from USA"
"These masks are produced, stored and shipped from New Mexico United States"
"Medical wholesale"
In addition, their company website claimed that masks are being sold at a "sale" price.
Company website also claimed to have positive reviews, however BBB couldn't locate any besides the ones on the website. BBB requested the business provide additional positive reviews.
The company did not address the above concerns.
Investigations
In April 2020, BBB investigated the business practices of Enstadia Medical Wholesale due to an influx of BBB Scam Tracker reports. Consumers allege that items have been purchased but not received and attempts to follow up with the business have been unsuccessful.
Enstadia indicates on their website that they are a "US supplier of N95 Niosh Rated Masks" and have a "Warehouse Located in New Mexico" however, BBB was unable to verify this information. The website did not disclose an address or telephone number for the business.
BBB checked the registration for the website enstadia.com to determine when it was created and where it was registered. The website was created on March 13, 2020, and registered to 188 University Ave Toronto, ON M5T 1A1. The phone number listed was 418-334-9493 which appears to be located in Thetford Mines, QC.
A Corporation and Business Name search did not yield any results for Enstadia but the address, 188 University Ave, Toronto, ON, M5T 1A1, also appears on the website registration for healforce.org. A separate BBB Profile for Healforce is available by clicking here
BBB cannot confirm the legitimacy of this businesses and suggests consumers exercise caution when purchasing items.
BBB Tips for Online Purchases:
- Shop on reputable websites: Don't just rely on a simple Google Search. Scammers are good at SEO and we've seen fraudulent websites show up above the real ones on the search page. This can be very misleading.
- Do your research: An unknown website may offer a similar product at a lower price but the lowest price isn't always the best route. Check for user reviews and badges for consumer protection agencies. An encrypted website should have the https:// and lock icon in the URL.
- Avoid flashy pop-up ads from social media sites: These may be just clickbait ads that pull you out of a social media sites and request personal information.
Important Information
Additional Info
BBB attempted to send correspondence to 188 University Ave, Toronto, ON M5T 1A1. Our mail was returned as undeliverable from this address. We were unsuccessful in contacting the company by telephone, resulting in the BBB not having complete and current information. If you have information that would assist your BBB in developing a report, please speak with a BBB service advisor.
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