About
Important information
- Additional Info:Business started in 1951
Overview
BBB Accredited Since: 1/12/1986
Years in Business: 38
BBB Accreditation & Rating
About This Business
Monk Office is part of a new program called BBB4Good, which recognizes purpose-driven businesses. Learn more at https://www.bbbmarketplacetrust.org/bbb4good
We believe every generation should inherit a healthier earth than the one before it. To achieve that, we give back more than we take with sustainable business practices that minimize our impact on the planet. We realize our core values in everything we do, from creating amazing customer experiences to making a difference to our team members and our communities. We are go-getters, difference-makers, and action-oriented people who think and act outside of the box. Partnering with Synergy Enterprises, we release a biennial sustainability report that details how all of our environmental initiatives are performing, including paper, waste reduction, water use, electricity, natural gas, fuel consumption and beyond.
Products and Services
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Business Details
- Local BBB:
- BBB serving Vancouver Island
- BBB File Opened:
- 24/11/2005
- Business Started:
- 1/12/1986
- Business Incorporated:
- 1/12/1986
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management:
- Caitlin McKenzie, CEO
- Adam Taft, Sales Director
Additional Contact Information
- Customer Contacts
- Michele Steele, CFO
- Ian Taylor, Sales Director
- Fax numbers
- Primary Fax: (250) 384-2553
- Additional Phone Numbers
- Other Phone: (800) 735-3433
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of 059569 for this business, issued by WorkSafe BC
WorkSafe BC
4514 Chatterton Way
Victoria BC V8X 5H2
Additional Information
- Refund and Exchange Policy
We want you to be happy with your purchase! If you’re not, return it within 30 days of purchase (some exclusions apply). Product must be in unopened, original packaging and resalable condition.
Shipping and return fees are non-refundable. Where order errors are the fault of Monk Office, we will correct the error at no additional shipping cost. Refunds and exchanges require receipt/invoice and verification of name, address, postal code, and phone number with a government-issued ID (e.g., driver’s license). No returns after 30 days. Where shipped, packaging must be dated within 30 days of purchase to be eligible for refund.
All refunds will be credited back in the form of payment originally tendered. If a gift card was used, the amount refunded will go back onto a gift card. Items purchased by cheque and returned within 14 days, will be refunded on a gift card.
Defective products will be exchanged in accordance with the manufacturer’s warranty.
In order to prevent infection and for sanitary regulations, all headsets and accessories are final sale and are not returnable.
- Business Categories
- Conscious Business, Network Computer, Computer Hardware, Office Supplies, Computer Dealers, General Merchandise, Office Furniture, Janitor Supplies, Art Supplies, Copier, Printer Sales and Service, Coffee Break Services and Supplies, Pens and Pencils, Computer Furniture, Technical Writing, School Supplies, Stationers, School Furniture
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