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BBB serving Vancouver Island

In Victoria serving Vancouver Island, the Gulf Islands, Powell River and Haida Gwaii

About Us

BBB helps people find businesses and charities they can trust. For over 100 years, BBB has been working to create and maintain an ethical marketplace (across North America) where buyers and sellers can trust each other. BBB serving Vancouver Island has been in existence in Victoria B.C. since 1962. We have a wide variety of programs and services available to consumers and businesses. See below for additional details.

BBB: Start with Trust®

Programs and Services

Report A Scam

Spot a business or offer that sounds like a scam? Tell us about it. Help us investigate and warn others by reporting what you know.

File a Complaint

Are you in need of some assistance with managing a dispute with local business? BBB is here to help businesses and their consumers come to a reasonable resolution of marketplace issues.

Get Accredited

Apply to Become a BBB Accredited Business

Customer Review

BBB customer reviews allow customers to post positive, negative or neutral reviews about marketplace experiences with businesses, brands and charities

Get a Quote

Obtain quotes, estimates, information or proposals from BBB Accredited Businesses. One stop shopping with businesses you can trust: BBB Accredited Businesses.

Torch Award Nominations

Do you know of a business that goes above and beyond when it comes to ethical and trustworthy customer service and business operations? Nominate them for a TORCH AWARD.

Spark Award

The Spark Award honours eligible social entrepreneurs, startup founders and new business owners from the community that embody and cultivate the Three C’s of Trust: Character, Culture, and Community.

Discounts for Accredited Businesses

Being a BBB Accredited Business has its benefits. Accredited Business can take advantage of exclusive discount offers and free account offerings.

Update Your Business Profile

Do you already have a BBB Business Profile? Ensure BBB has up-to-date information about your business on file to share with potential customers.

Create a BBB Business Profile

Can't find your company in our BBB database? Want potential customers to find your business when they search our database for businesses in a specific category? Submit your company details to BBB online.

Get Listed

Are we missing a business in the BBB Directory? To start the process of creating a new BBB Business Profile, please provide some basic information about the business. Please include the name and location of the business to help BBB identify and add the correct business. (For Consumers & Businesses)

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BBB has partnered with Platypus to provide sponsorships, affiliate programs, and online products to enhance Accredited Businesses online presence.