Business ProfileforHotsellrz
Current Alerts For This Business
On October 21, 2019 BBB began investigating Hotsellrz. This was prompted by a Scam Tracker report. The report explained that they had ordered what they thought was a 1:1 scale replica of "Chucky Doll". They order was not received by the consumer, they attempted to contact Hotsellrz, but did not receive a reply. Other consumers have reported to BBB that they did receive the item, but that it was not as described. They ordered a 30" doll, but received a 5" or 6" doll.
BBB found that the Hotsellrz website was created on August 24, 2019.
The address used by the company is a shared office space. BBB contacted the property manager to verify if Hotsellrz was a registered tenant at this location. Hotsellrz does not rent space, or receive mail at this location.
BBB called the customer service number found on the site. Tis number is a google voice number, and was not answered. A message was left, but as of November 18, no response has been received by BBB.
Additional business information
On October 21, 2019 BBB requested Hotsellrz to provide a copy of their price match policy and to verify that the product description of the "Chucky Doll" being sold was accurate.
The Hotsellerz website makes the claim of "Lowest prices available online." The BBB Code of Advertising, states in part, that lowest price claims are difficult to prove without the use of a price match policy.
Consumer have reported to BBB that the Chucky Doll they receive is not as described Hotsllerz website. The BBB Code of Advertising is based on the concept that the primary responsibility for truthful and non-deceptive advertising rests with the advertiser.
As of November 18, 2019, BBB has not received a reply from Hotsellrz.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1200 W 73 Ave, Vancouver, BC V6P 6G5
- BBB File Opened:
- 15/10/2019
- Related Businesses
Customer Complaints
0 Customer Complaints
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