Business ProfileforWow Window Cleaning & Home Services
Additional business information
On November 13, 2019, BBB contacted Wow Window Cleaning & Home Services with a request for more information about the following claims made on the company’s website of “Established in 1998” and “All our work is guaranteed" BBB requested substantiation on the claim of business start date and the definition of guaranteed work.
BBB’s Code of Advertising states, in part, “1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium, or BBB.”
BBB was not able to verify documents from Wow Window Cleaning & Home Services.
BBB also asked Wow Window Cleaning & Home Services to determine the terms of the following statement also made on this company’s claim “All our work is guaranteed.”
BBB’s Code of Advertising states, in part, “ 20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.”
As of April 23, 2020, the BBB has not received any response to the requested information and the website appears unmodified.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Surrey, BC V3V 7C4
- BBB File Opened:
- 21/8/2018
- Years in Business:
- 6
- Business Started:
- 25/7/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Sole Proprietorship
- Business Management
- Jenny Newman, Manager
- Bob Newman, General Manager
- Contact Information
Principal
- Jenny Newman, Manager
Customer Contact
- Jenny Newman, Manager
- Bob Newman, General Manager
- Additional Contact Information
Phone Numbers
- (778) 836-0619Other Phone
- (778) 836-0619
Customer Complaints
0 Customer Complaints
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