Business ProfileforAdmire Beauty Academy
Additional business information
BBB received a report from a consumer that they ordered and paid for two online classes for certifications and they did not receive the service from Admire Beauty Academy. They tried to reach the business but the business never contacted the consumer.
BBB was able to contact the business owner on January 14, 2020. The owner informed the BBB that she sold the business about two months ago to a new owner.
On January 29, 2020, BBB requested more information to understand the operational status and change in ownership of this business.
As February 28, 2020, BBB has not received a response from Admire Beauty Academy. The phone number listed on the company's website does not work. The website is still operational and services can be purchased.
BBB Tips:
If you have purchased a product or service by credit card and the services or product have not been rendered or received, contact your credit card company to request a chargeback (a reversal of the charges).
On October 10, 2019 BBB contacted Admire Beauty Academy about the photos used in the testimonials. Some of the images are stock photos, and unlikely to be photos of the testimonial authors. BBB did receive a response from Admire Beauty Academy. This response acknowledged that some photos were stock images, and agreed to remove them. As of November 12, 2019 the photos remain posted on the companies website.
The BBB Code of Advertising states, in part, "Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact."
At-a-glance
Related Categories
Business Details
- Location of This Business
- 21 Martin St, Penticton, BC V2A 3K7
- BBB File Opened:
- 19/4/2018
- Years in Business:
- 6
- Business Started:
- 1/3/2018
- Business Started Locally:
- 1/3/2018
- Alternate Business Name
- Admire Beauty Company
- Beauty Academy
- Additional Contact Information
Phone Numbers
- (754) 225-4410Other Phone
- (754) 225-4410
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintBBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.