About
Important information
- Additional Info:LawDepot TM is an online legal form site through which consumers are able to purchase customized legal documents. Consumers are advised to read and understand all of the information provided on the company website prior to becoming involved with the process. The process for creating forms through LawDepot TM is quite simple, however these forms are not a substitute for legal advice.
Of the complaints processed by the BBB since opening its file on LawDepot TM, nearly all of the disputes result from misunderstandings concerning the site's access to forms that could have been avoided if the purchasers had read and understood the licence types and pricing policies. The BBB urges consumers to read and understand all of the site's policies before selecting a licence or creating forms.
Law Depot offers licence types, each of which has a different cost, and access limit. Many consumers select the Trial Subscription, which is offered for free for one week. This trial must be cancelled within the free week in order to avoid monthly subscription charges. Complaints filed with BBB show that consumers neglect to cancel during the trial period, and are unhappy when they notice the charges on their credit card.
Monday to Friday, 8am to 7pm ET.
Overview
Headquarters
LawDepot
209 9644 54 Ave NW
Edmonton, AB T6E 5V1
BBB Accredited Since: 2/8/2003
Years in Business: 40
Payment methods:
Visa, MasterCard, American Express, most debit cards and PayPal. Maestro is available for UK customers.
BBB Accreditation & Rating
About This Business
Products and Services
Business Details
- BBB File Opened:
- 7/8/2003
- Business Started:
- 31/7/1984
- Business Incorporated:
- 30/7/1984
- Type of Entity:
- Corporation
- Alternate Names:
- Sequiter Inc.
- Business Management:
- Ken Sawyer, CEO
- Chris Bordato, Manager of Business Development
- Miss Cally Fung, Customer Support Manager
Additional Contact Information
- Principal Contacts
- Miss Cally Fung, Customer Support Manager
- Customer Contacts
- Miss Cally Fung, Customer Support Manager
- Fax numbers
- Primary Fax: (780) 436-2999
- Additional Websites
- Website 1
Additional Information
- Refund and Exchange Policy
- If you are not satisfied and you request a refund within 50 days of purchase, LawDepot will refund that purchase. Contact customer support at 1-855-231-8424, Monday to Friday, 8am to 7pm ET.
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