About

Local BBB:

Better Business Bureau of Greater Ottawa

BBB File Opened:

20/8/2020

Business Started:

30/1/2015

Business Incorporated:

30/1/2015

Alternate Names:

Doit LED and Solar

Doit Technical Service Ltd

Doit LED and Solar

Business Management:

Dexin Li, President

Mr. DEXIN LI PEng, President

Number of Employees:

5

Additional Information

Refund and Exchange Policy

DOIT LED & SOLAR RETURN POLICY

Returns
We accept returns within thirty days of delivery (subject to a 25%restocking fee). If 30 days have gone by since your purchase, unfortunately wecan’t offer you a refund or exchange. To be eligible for a return, your itemmust be unused and in the same condition as it was received.
No returns offered for:
Gift cards
Downloadable software products
Items without the original packaging
Items without the original receipt or proof of purchase.
Only partial refunds are granted for:
An item not in its original condition, is damaged or missing parts for reasons not due to our error
An item that is returned more than 30 days after delivery.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you anemail to notify you that we have received your returned item. We will alsonotify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and acredit will automatically be applied to your credit card or original method ofpayment, within a certain amount of days.
If you have not received a refund
Check your bank account
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted to your account
If you have done all of this and you still have not received your refund yet, please contact us at ap@doitltd.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately saleitems cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If youneed to exchange it for the same item, send us an email at sales@doitltd.com and send your itemto any of DOIT LED & SOLAR branch which close or convenience to you. OurBranch location can be found on our website www.doitltd.com
Gifts
If the item was marked as a gift when purchased and shippeddirectly to you, you will receive a gift credit for the value of your return.Once the returned item is received, a gift certificate will be mailed to you.
Shipping for Returns and Refunds
To return your product, you should mail or carry your product toone of our branch which listed on our website: www.doitltd.com
The customer will be responsible for all shipping costsrelated to returns and exchanges. Shipping costs are non-refundable. If youreceive a refund, the cost of return shipping will be deducted from yourrefund.
DOIT LED & SOLAR strongly suggests using insured trackableshipping services for all orders over $75. We will not be liable forany items lost in transit to or from the customer’s address.

 

Business Categories

LED Lighting, Landscape Lighting, Solar Installation, Solar Energy Products, Lighting Systems, Retail Light Fixtures, Lighting Consultant, Wholesale Lighting Fixtures, Light Bulbs, Wind Energy Systems, Windmill, Light Fixture Parts, Emergency Lighting Equipment, Stage Lighting, Lighting Equipment, Lighting Fixture Manufacturers, Street Lighting, Solar Water Heating, Gas Lighting, Lamps