Information and Alerts
Alert Details
This business has 1 alert.
Alert
Based on a review of this business, Drake E-commerce is an online based Web hosting and web design company.
On 09/06/2018 and 09/24/2018, BBB requested, via email, the following information from the business in order to clarify what programs and services this company offers to their customers:
• Explanation of all the goods and services they provide to the public.
• Copies of company advertising, including marketing/promotional materials and/or solicitation pieces. In particular, BBB requested copies of any advertisements they are currently or have used in the past on any and all social media platforms.
• Samples of customer contracts, agreements or documents requiring customer signatures.
• Fee schedules including how and when a customer is charged.
• Information concerning where the company is physically located and/or operating from, including addresses. This is because BBB has; 1712 Pioneer Ave, Cheyenne, WY 82001 for the address. This address is generally a mail forwarding address and not a physical location
• A list of any additional websites that the company operates or maintains.
On 11/29/2018 the business provided information to the above inquiry. The business states that customers can purchase domains with them. Drake Ecommerce will host and maintain the domain. The business states they also create custom logos and shopping cart designs for their customers.
Drake E-commerce confirmed the address BBB has on file is not a physical location as employees are all over the world and there is no maintained corporate office.
Important Information
Reason for Rating - Factors Lowered
Failure to be transparent about ownership, location, or products/services offered
Service Area
- 14201
- 14202
- 14203
- 14205
- 14208
- 14210
- 14212
- 14213
- 14215
- 14218
- 14221
- 14222
- 14223
- 14224
- 14227
- 14228
- 14231
- 14233
- 14260
- 14265
- 14267
- 14272
- 14273
- 14276
- 14280
- 82602
- 82605
- 82609
- 82646
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.