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Business Profile

Timeshare Resale and Rental Marketing

Metropolitan Closing Services (SCAM)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Resale and Rental Marketing.

Information and Alerts

BBB RatingF

Reasons for rating

  • BBB concerns with the business's practices.
  • Failure to respond to 2 complaint(s) filed against business
  • Government action(s) against the business
  • 3 complaint(s) filed against business that were not resolved
  • 5 complaint(s) filed against business
  • Failure to be transparent about ownership, location, or products/services offered

Alert Details

This business has 2 alerts.

Alert

BBB has received multiple complaints from consumers alleging that they were contacted by individuals via phone offering to buy their timeshare for well above the purchase price. Complainants  are those who own timeshares in Mexico. They report having to pay for various fees in the selling process, resulting in large-scale money loss.

BBB advises that in a typical timeshare reselling scam, “brokers” solicit a timeshare owner, claiming to have buyers lined-up to purchase the owner’s property. After requesting an up-front fee (often under the guise of “taxes” and/or other transaction fees and usually paid via wire transfer), the supposed brokers disappear.

Please note: 8383 Greenway Blvd., Middleton WI 53562 is a Regus virtual office, according to reverse address checking. The telephone number is VoIP.

The BBB advises consumers use extreme caution when dealing with any company whose existence cannot be verified.

Consumers with a complaint should contact the FBI's Internet Crimes Division (FBI IC3):  https://www.ic3.gov/Home/FileComplaint

Government Actions

USA v. Rivera Rojas and USA v. Ledesma Bernal

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

JULIO CESAR RIVERA ROJAS, age 33, a resident and citizen of Mexico, was sentenced on September 16, 2020 to 18 months in the Bureau of Prisons after pleading guilty to one count of conspiracy to commit wire fraud by the U.S. District Court Judge of the Eastern District of Louisiana.

The defendants, from at least January 1, 2016, to the present, conspired together and with others to commit wire fraud in connection with a telemarketing scheme that targeted and victimized persons in the United States, Canada and South America. As part of the elaborate scheme, the conspirators made unsolicited phone calls to owners of resort timeshare properties to induce them to pay fees associated with the bogus sale of their property. The defendants misrepresented the existence of a buyer for their timeshare and solicited money from the victims to facilitate the sale. They solicited the timeshare owners to enter into agreements to sell their timeshares and pay for alleged “closing costs” with electronic wire transfers from banking institutions within the United States to Mexican banks. There were no interested buyers, the closings did not occur, and the timeshares were not resold. Instead, the conspirators simply pocketed the advanced fees. Of the U.S. victims, 40 were age 60 and older and the total estimated loss is at least $10,000,000.

The defendants, who are all based in Mexico, operated under the business names Planet Travel and Newport International Investments, and at other times used the following business names: Advance Travel INC, All American Real Estate, American International Investment Group, Bear Claw Travel, Best Investment Services, Champion Properties, Closing Source LLC, Equity Closing Services Group, Global Offshore Services, NSC Holding, Peach Title, Sandia Title, Travel and Acquisitions, Travel Innovations, Travel Plus Acquisitions, Travel Right, and World Travelers, Inc. All of these domain websites have been seized by the Federal Bureau of Investigation and the Department of Justice.

RIVERA ROJAS, who worked as an accountant, was ordered to pay restitution of $4,000,000 USD, a fee of $100.00, and he is subject to deportation after serving 18 months.   

To date, one other defendant, Jesus Ledesma Bernal, was sentenced to 18 months in the Bureau of Prisons on August 4, 2020, for his role as a telemarketer in this criminal organization.

This case is the product of an extensive and ongoing investigation by special agents of Federal Bureau of Investigation.

Important Information

Advertising Review

BBB contacted this business on January 29, 2020 regarding the claim that they "achieved an 85% success rate" on their services. Advertisers must be prepared to substantiate claimed results. As of March 6, 2020, the business has not responded to BBB.

Service Area

We service the following area(s): DANE County, WI
  • DANE County, WI
  • Belleville, WI
  • Black Earth, WI
  • Blue Mounds, WI
  • Cambridge, WI
  • Cottage Grove, WI
  • Cross Plains, WI
  • Dane, WI
  • De Forest, WI
  • Deerfield, WI
  • Fitchburg, WI
  • Lake Windsor, WI
  • Madison, WI
  • Maple Bluff, WI
  • Marshall, WI
  • Mazomanie, WI
  • McFarland, WI
  • Middleton, WI
  • Monona, WI
  • Monona Grove, WI
  • Morrisonville, WI
  • Mount Horeb, WI
  • Oregon, WI
  • Shorewood Hills, WI
  • Stoughton, WI
  • Sun Prairie, WI
  • Verona, WI
  • Waunakee, WI
  • Westport, WI
  • Windsor, WI
  • 53508
  • 53515
  • 53517
  • 53523
  • 53527
  • 53528
  • 53529
  • 53531
  • 53532
  • 53575
  • 53593
  • 53711
  • 53713
  • 53719
  • 53598
  • 53701
  • 53702
  • 53703
  • 53704
  • 53705
  • 53706
  • 53707
  • 53708
  • 53714
  • 53715
  • 53716
  • 53717
  • 53718
  • 53725
  • 53726
  • 53744
  • 53774
  • 53777
  • 53778
  • 53779
  • 53782
  • 53783
  • 53784
  • 53785
  • 53786
  • 53788
  • 53790
  • 53792
  • 53793
  • 53794
  • 53559
  • 53560
  • 53558
  • 53562
  • 53597
  • 53571
  • 53572
  • 53589
  • 53590
  • 53596

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