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          Additional Information

          APW Distributing, Inc

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          This is a multi-location business.

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          APW Distributing, Inc has 2 locations, listed below.

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            • APW Distributing, Inc

              301 W 11th St Vancouver, WA 98660

              BBB Accredited Business

            • APW Distributing, Inc

              PO Box 61408 Vancouver, WA 98666

              BBB Accredited Business
            Location of This Business
            301 W 11th St, Vancouver, WA 98660
            Email this Business
            BBB File Opened:
            5/1/1998
            Years in Business:
            37
            Business Started:
            8/1/1987
            Business Started Locally:
            8/1/1987
            Business Incorporated:
            8/29/2017
            Accredited Since:
            6/21/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Portable Power Equipment, Inc
            Hours of Operation

            Primary

            M:
            6:00 AM - 5:00 PM
            T:
            6:00 AM - 5:00 PM
            W:
            6:00 AM - 5:00 PM
            Th:
            6:00 AM - 5:00 PM
            F:
            6:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mrs. Melissa J Nolind-Martinson, President
            • Mr. Alan Martinson, Secretary
            Contact Information

            Principal

            • Mrs. Melissa J Nolind-Martinson, President
            • Mr. Alan Martinson, Secretary

            Customer Contact

            • Mrs. Melissa J Nolind-Martinson, President
            Additional Contact Information

            Fax Numbers

            • (503) 234-0802
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Serving Area

            This company services the state of Oregon.

            • OR
            Products and Services
            Pressure Pumps, Pressure Washers, Pressure Washer Accessories, Small Engines, Small Engine Parts
            Payment Methods
            • VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, CASH, CHECK, MONEY ORDER
            Refund and Exchange Policy
            • Return Policy | Warranty Coverage | Order Cancelations 
              Thank you for shopping with APW Distributing, Inc. and Portable Power Equipment.  We proudly stand behind every item sold, and strive for 100% customer satisfaction.  Please see below for our product return guidelines.


              INSPECT YOUR ORDER
              Please inspect and test all items within 15 days of delivery.  If you feel there is a problem with your order upon inspection, please contact us immediately before attempting to use the item.  Contact our Customer Support Team at 888-279-9274 or email us at returns@pwpump.com.


              RESTRICTED & INELIGIBLE ITEMS FOR RETURN
              Engine Powered Equipment cannot be returned once gas or oil has been added to the engine due to federal shipping regulations.  If gas or oil has been added to the engine, the unit will need to be taken to an authorized service center for repairs.
              Electrical Items
              Battery Powered Items
               
              RESTRICTED & INELIGIBLE ITEMS FOR REFUND – WARRANTY COVERAGE ONLY
              Installed Pumps
              Any Used or Installed Items


              RETURNING YOUR ORDER
              Returning New & Unused Items for a Refund
              NEW & UNUSED items may be returned complete for a partial product refund for any reason, within 45 days of delivery.  New and Unused items that are returned complete will be subject to a 20% processing fee.  New and Unused items that are returned incomplete (missing parts, original packaging and documentation) will be subject to a minimum 25% processing and refurbishing fee.  Simply fill out our online Return Merchandise Form to begin the return process.  After this form is submitted you will be given further instructions on returning your item.  Be certain to ensure that proper packaging is used to prevent any damage that may occur during the return shipment.  APW Distributing, Inc. and Portable Power Equipment cannot be responsible for damage occurred during the return shipping process, and this may affect the eligibility of the return in the case of damaged items caused by the carrier.  Please choose the most convenient, and traceable shipping carrier and method for the returning merchandise.  Please retain copies of the shipping receipt and tracking number for proof of return delivery.   Some items may have included free shipping.  If any of these items are returned, our actual outbound shipping costs will be deducted from the return refund amount.    Items must be returned COMPLETE, in NEW & UNUSED condition with ALL original materials and packaging.  Original shipping charges cannot be refunded.
              Engine Powered Equipment cannot be returned once gas or oil has been added to the engine due to federal shipping regulations.  If you have added gas or oil to the engine you will need to take the item to an authorized service center for repairs which may be covered under warranty.  We encourage you to locate an authorized warranty repair center in your area.
              Refunds will be issued within 5 business days of receipt at APW Distributing.  Depending on the issuing bank, the refund may take up to an additional 5-7 business days to reflect on your account.
              Any items returned for refund with any sign of use, will be refused and shipped back to the customer.
               
              Installed Pumps & Used or Installed Items
              Pumps that have been installed and any used items cannot be returned for a refund.  All used items and pumps that have been installed will be covered under warranty only, as issued by the manufacturer or APW Distributing, Inc.  Please contact our Customer Support Team at 888-279-9274 to assist with items that are believed to be defective.   In some cases, we may be able to prevent the need for a return and/or address the issue over the phone or via email.   Some warranty items may be covered directly by the original manufacturer.  In these cases, we will contact the manufacturer to start the warranty process for you.  Please do not contact the product manufacturer directly, as we will need to initiate the process for any warranty related situations.  Also, please allow an additional business day for specific manufacturer RMA instructions to be provided in order to ensure proper processing.
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            Contact Information

            301 W 11th St

            Vancouver, WA 98660

            Visit Website
            Email this Business
            (888) 279-9274

            Business hours

            6:00 AM - 5:00 PM
            Business Hours
            6:00 AM - 5:00 PM
            6:00 AM - 5:00 PM
            6:00 AM - 5:00 PM
            6:00 AM - 5:00 PM
            6:00 AM - 5:00 PM
            Closed
            Closed

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            Accreditation

            BBB accredited business

            Accredited Since: 6/21/2010

            Years in Business: 37

            BBB Rating

            A+

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Ratings

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