Business ProfileforClusiv
Additional business information
Advertisers should only use, “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
The website also advertises a, “Trial Premium Monthly Subscription,” and states that you can cancel at any time. BBB received complaints from consumers stating that they were accessed charges when they did not sign up for the trial and also they have not been able to cancel the membership.
Advertisers must not interpret the consumer’s silence, failure to take an affirmative action to reject goods or services, or failure to cancel the agreement, as consent to enroll the consumer in the negative option feature. Instead, they must ensure that the consumer affirmatively consents (either online, over the phone, or in person) to the negative option feature before enrolling the consumer in the plan.
On March 22, 2019, the business responded stating they are going to turn off payment processing on the website. As of April 2, 2019, Clusiv has failed to substantiate or modify its advertisement.
For additional information on the Code of Advertising, please visit http://www.bbb.org/council/for-businesses/code-of-advertising.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 170 S Lincoln St Ste 100, Spokane, WA 99201-4443
- BBB File Opened:
- 12/3/2018
- Years in Business:
- 6
- Business Started:
- 6/22/2018
- Business Started Locally:
- 6/22/2018
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Ryan Oconnor Dreher
- Contact Information
Principal
- Mr. Ryan Oconnor Dreher
Customer Contact
- Mr. Ryan Oconnor Dreher
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
0 Customer Complaints
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