Major Appliance Services
Jimmy Z Appliance ServicesFind BBB Accredited Businesses in Major Appliance Services.
Information and Alerts
Alert Details
This business has 2 alerts.
Pattern of Complaints
On November 7, 2017 BBB still recognizes a pattern of complaints from consumers regarding service, customer service and refund concerns. Complaints allege that consumers hired Jimmy Z Appliance Services to perform a diagnosis on their appliance. Once the issue was detected, consumers paid the company a deposit ranging from $210 - $300. Consumers allege the company did not return to perform the work; expressing the part(s) were on backorder. Later, consumers would follow up with the company again to find them unresponsive to the service and refund requests.
BBB notified the company of the complaint pattern. To date, the company has not responded to BBB's request to address the pattern.
Licensing
BBB confirmed that Jimmy Z Appliance Services had not obtained a necessary license from Washington Department of Labor & Industries. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.lni.wa.gov - 800-647-0982
Important Information
Payment Method(s)
CASH, CHECK, CREDIT CARD
Reason for Rating - Factors Lowered
Failure to respond to 4 complaint(s) filed against business
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints
Reason for Rating - Factors Lowered
Failure to have a required competency license
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