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This business has 1 alert.
Ad Review
On July 14, 2022, as part of an industry-wide review of CBD businesses in our service area, Better Business Bureau contacted Ocanna concerning the following advertising claims found on their website, https://www.ocannalife.com/:
- "OCANNA CALM BALM 500 mg CBD. Lavender and chamomile aromatherapy. Offers a calmer and deeper sleep. Relieves stress and tension headaches. Improves blood circulation. Alleviates muscle and joint discomfort. OCANNA CALM BALM IS suitable for the whole family. A calming blend of all organic ingredients, OCANNA CALM BALM relaxes the body and mind and can help you fall asleep easier and sleep deeper. Ideal for people who suffer from poor sleep, night restlessness and tension aches (headaches and muscle discomfort)."
- "OCANNA LIFESAVER SALVE 500 mg CBD LIFESAVER SALVE is our BEST-SELLER! LIFESAVER SALVE is suitable for the whole family. LIFESAVER SALVE may improve the skin’s defense mechanism and its ability to recover and regenerate, and is suitable for relieving and eliminating many skin problems. LIFESAVER SALVE prevents drying of the skin, helps with damage to the skin and shortens the time of healing."
- "OCANNA CANINE DROPS CBD Oil have a high ratio of terpenes and trace cannabinoids to hemp content. In other words, you are getting incredibly pure hemp oil. Perfect for pups of all sizes who struggle with ailments from inflammation to pain to anxiety, CANINE DROPS can help!"
- "OCANNA HOT SPOT TREATMENT is an all-natural, plant-based solution for dry, cracked paws with anti-inflammatory benefits from organic hemp. 100% edible, lickable, and enjoyable by all pets with paws."
- "Radiance Rose Clay Scrub... Luxuriously thick consistency and subtle citrus-mint fragrance for an exquisitely relaxing oil that soothes sore muscles, reduces swelling and increases circulation throughout the body."
- "OCANNA SALTS OF LIFE 150 mg CBD. Detox through your Lymphatic System with fine salts. Relax your body and soothe aches. Relieve muscle, joint and feet pain. Rejuvenate skin with salts & minerals. Antibacterial disinfectant. Aids in improving skin conditions"
- "OCANNA SALTS OF LIFE is a therapeutic approach to bath salts. Sea salt contains sodium chloride, a mineral that helps the body remove toxins and by-products of metabolism through the lymphatic system. Using our SALTS OF LIFE may also aid in calming your nerves and relaxing you for better sleep… helps relax your muscles and to relieve the pain in your joints… has many benefits for the skin, like anti-aging, anti-wrinkles and deep cleansing.”
BBB requested that Ocanna review its advertising and provide substantiation based on reliable, recent, competent testing for each of the health claims made, and to discontinue any advertising that is in violation of FDA and FTC mandates for this industry.
Despite written requests, as of December 12, 2022, Ocanna has not responded to BBB’s request for revisions and clarification in its advertising.
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
Claims relating to performance and results should be backed up by reliable evidence.
Claims that relate to tangible qualities and performance values of a product or service can be used when the advertiser has substantiation. An example of a claim requiring substantiation would be "#1 car sales in the city".
For additional information on CBD advertising please click here. If you would like to know more about the BBB Code of Advertising, please visit https://www.bbb.org/code-of-advertising.
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