Retail Sportswear
All Star SportsFind BBB Accredited Businesses in Retail Sportswear.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
In January 2021 BBB investigated All Star Sports business practices. This investigation was prompted by a pattern of consumer complaints alleging non-delivery of ordered merchandise prompting requests for full refunds. During the investigation it was revealed that All Star Sports had a 2020 business license according to the Commissioner of Revenue for Virginia Beach, Virginia.
As of the date of this Business Profile, the company has not had any reports posted to the BBB's ScamTracker page: https://www.bbb.org/scamtracker/us.
According to the company's website, they sell sporting attire such as, jackets, headwear, backpacks, jersey's and outerwear.
On January 6, 2021 the BBB notified the company about the pattern of complaints alleging non-delivery of ordered merchandise. The Better Business Bureau requested information on how All Star Sport was going to correct the pattern of customer complaints.
On January 14, 2021 the company responded to the BBB request stating, they are aware of the complaints and are improving their customer service. They have hired more staff to handle customer service, shipping and fulfilling orders and are working hard to fulfill and ship all orders.
As of the date of this Business Profile, the company still has a pattern of complaints.
Important Information
Reason for Rating - Factors Lowered
66 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 25 complaints filed against business.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.