Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
In February 2020, BBB investigated Haute Swimwear's business practices. This investigation was prompted by a pattern of consumer complaints alleging poor quality of products and incorrect sizing after using company sizing chart, prompting request for refund. During the investigation it was revealed that Haute Swimwear has a current 2020 business license according to the Commissioner of Revenue for Virginia Beach, Virginia and is active with the State Corporation Commission.
As of the date of this Business Profile, the company has had no reports posted to the BBB's ScamTracker page: https://www.bbb.org/scamtracker/us.
According to the company's website; https://haute-swimwear.com, Haute Swimwear sells swimwear that fits all body shapes and sizes, and provides an opportunity for women to become and ambassador for their company by promoting their swimwear lines.
On February 7, 2020, the BBB, notified the company about the pattern of complaints alleging poor quality of products and incorrect sizing after using company sizing chart, and requested information on how Haute Swimwear was going to correct the pattern.
As of the date of this Business Profile, the company has not responded further to the BBB's request for a written plan of action for resolving the pattern of complaints.
Important Information
Reason for Rating - Factors Lowered
43 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 3 complaints filed against business.
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
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