Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
Magnolia Lawns, LLC has been the subject of a BBB advertising challenge that was brought to their attention by the BBB and references Magnolia Lawns, LLC's website magnolialawns.com.
Specifically, the company's use of the claim "100% Satisfaction Guaranteed" does not meet Better Business Bureau Code of Advertising guidelines.
According to the guidelines: "When "Satisfaction Guarantee" or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed."
On July 12, 2021 BBB requested written clarification from the company on the specifics of their satisfaction guarantee claim and offered modification options for their advertisement to resolve the issue.
As of August 13, 2021, Magnolia Lawns, LLC has failed to respond to BBB and took no action to modify their advertisement.
Important Information
Rating Reason
The BBB develops a report on a firm based on inquiry or complaint activity. The BBB has not received a sufficient volume of requests for information, nor has the BBB received any complaints on this firm to warrant the development of a report. The information provided, however limited, is presented to assist you in your purchasing decisions or for any other purpose you deem relevant. The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.
Reason for Rating - Factors Lowered
Length of time business has been operating.
Reason for Rating - Factors Lowered
Advertising issue(s) found by BBB.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.