Towing Company
Affordable Towing & Recovery, Inc.Find BBB Accredited Businesses in Towing Company.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
In February 2023, BBB investigated Affordable Towing & Recovery, Inc. business practices. This investigation was prompted by a pattern of consumer complaints alleging improper towing prompting requests for refunds on towing fees.
During a Better Business Bureau investigation, it was discovered through information from the Norfolk, Virginia Commissioner of Revenue’s office that the business has an active 2023 business license and are active and current with the Virginia State Corporation Commission. An Internet search of the company, principal, and address revealed no adverse information on the company nor principal. A viral search of the address on file with the BBB was revealed to be a private residence with parking on the side for business purposes. The company has had no reports posted to the BBB’s ScamTracker page: https://www.bbb.org/scamtracker/us.
On February 22, 2023 BBB sent an email notifying the company about the pattern of complaints alleging improper towing with a follow-up letter being sent March 7, 2023. As of the date of this Business Profile, the company has not responded further to the BBB’s request for a written plan of action for resolving the pattern of complaints.
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