Information and Alerts
Important Information
This business is BBB Accredited.
BBB has determined that Enbridge Gas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
Additional Info
The BBB urges consumers to contact the Questar Gas customer service phone number in order to resolve issues or obtain answers to questions associated with what has been called the "green sticker" program before filing a complaint with this BBB. Many concerns may be alleviated by accessing information provided by Questar about the program.
The BBB advises consumers that adjustments, or inspections should be conducted by competent licensed professionals in order to ensure that gas furnaces and water heaters meet the new "green sticker" standards. It is further advised that under most circumstances, the most cost effective means for accomplishing this inspection, adjustment or alteration would be during a routine annual maintenance rather than as a part of a service call resulting from a high pressure sales tactic by unscrupulous contractors or service people. Adjustments will be needed, but doing so immediately is not required.
Service Area
- UT
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