Moving Companies
Northern Star Moving SystemsFind BBB Accredited Businesses in Moving Companies.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning consumers' belongings being held by the company until they provide more money than the agreed upon amount. Additionally, consumers report that furniture arrives much later than the agreed upon date, and that some items never arrive at all. Consumers say that when items do arrive, there are instances where their belongings have been damaged. When attempting to contact the company, consumers have been unable to speak to anyone, or were given a disconnected number that didn't work. On 11/8/2019, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 11/15/2019, BBB has had no response.
Important Information
Refund and Exchange Policy
Up to 7 business prior to first scheduled pick up days customers are eligible for a full refund of any deposit monies paid in the method they were paid.
Payment Method(s)
Credit Card, Check, Cashier's Check, Money Order, Cash
Reason for Rating - Not Rated
BBB does not have sufficient information to issue a rating on this business.
Service Area
- SALT LAKE County, UT
- Alta, UT
- Belmont Heights, UT
- Bingham, UT
- Bingham Canyon, UT
- Bluffdale, UT
- Brighton, UT
- Camp Williams, UT
- Copperton, UT
- Cottonwood, UT
- Cottonwood Heights, UT
- Crescent, UT
- Cushing, UT
- Daybreak, UT
- Draper, UT
- Emigration Canyon, UT
- Fort Douglas, UT
- Granger, UT
- Granger Hunter, UT
- Granite, UT
- Herriman, UT
- Holladay, UT
- Holladay Cottonwood, UT
- Hunter, UT
- Kearns, UT
- Magna, UT
- Midvale, UT
- Millcreek, UT
- Murray, UT
- Pleasant Green, UT
- Riverton, UT
- Salt Lake City, UT
- Sandy, UT
- Sherwood Park, UT
- Snowbird, UT
- Solitude, UT
- South Jordan, UT
- South Salt Lake, UT
- Taylorsville, UT
- Union, UT
- West Jordan, UT
- West Valley City, UT
- White, UT
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