Pool Contractors
Professional Pool CoversFind BBB Accredited Businesses in Pool Contractors.
Information and Alerts
Alert Details
This business has 1 alert.
Government Actions
Utah Division of Consumer Protection vs .Professional Pool Covers, Kenneth Smith
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On 09/05/2023 the Utah Division of Consumer Protection filed a Final Default Order. Charges filed allege the business is in violation of the Utah Consumers Sales Practices Act, Utah code 13-1 l-4(2)(j)(i) which states: (2) Without limiting the scope of Subsection (1), a supplier commits a deceptive act or practice if the supplier knowingly or intentionally: (/) after receipt of payment for goods or services, fails to ship the goods or furnish the services within the time advertised or otherwise represented or, if no specific time is advertised or represented, fails to ship the goods or furnish the services within 30 days, unless within the applicable time period the supplier provides the buyer with the option to: (i) cancel the sales agreement and receive a refund of all previous payments to the supplier if the refund is mailed or delivered to the buyer within 10 business days after the day on which the seller receives written notification from the buyer of the buyer’s intent to cancel the sales agreement and receive the refund; or (ii) extend the shipping date to a specific date proposed by the supplier;
Respondent is ordered to cease and desist from any violations of the Utah Consumer Sales Practices Act. Respondent was also ordered to pay an administrative fine in the amount of $2500.00. For more details go to https://db.dcp.utah.gov/actions/0005605C.pdf
Important Information
Additional Info
Mail sent to the business on 01/01/2020 was returned by the U.S. Postal Service as Undeliverable as Addressed.
Service Area
- Salt Lake County, UT
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.