Complaints
Current Alerts For This Business
The offer shows a large savings amount and gives the option to “upgrade my order”. Consumers have reported that they were led to believe that by upgrading their order, they were changing their original order. Instead they are charged for both the iFade 2.0 and 4.0 products. Consumers further allege that the products are the same and are faulty or of poor quality. They have also reported receiving recurring membership charges of $39.99. Many consumers report either being unable to reach the business to request a refund, or being told by the business that they would receive a refund, and then later not receiving it. On November 26, 2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of December 20, 2024, BBB has had no response.
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