Vitamins and Supplements
WAM Essentials, IncFind BBB Accredited Businesses in Vitamins and Supplements.
Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
On December 17, 2019, BBB contacted WAM Essentials, Inc. regarding advertised claims on its website, https://drwongsessentials.com.
BBB requested the business to substantiate product pricing as advertisements displayed the former price of products to the current available price of a product.
BBB Code of Advertising states offering prices, as distinguished from actual former selling prices, may be used to deceptively imply a saving. In the event few or no sales were made at the advertised comparative price, the advertiser must make sure that the higher price does not exceed the advertiser's usual and customary retail markup for similar products or services.
BBB also challenged claims advertising the benefits of their supplements. Claims BBB challenged include:
"Equanimity-helps with nervousness, anger, anxiousness and grief."
"Dr. Wong's Essentials Adrenal Vita-Amino Complex was designed to help support healthy adrenals. It contains adrenal glandular with amino acid secretagogues supported by the proper balance of vitamins and minerals to help maintain harmony and balance in adrenals."
BBB Code of Advertising states the primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
On December 18, 2019, WAM Essentials, Inc. responded they list the MSRP of each product and then list the price that they sell it for. In regards to BBB's request to substantiate product claims WAM Essentials, Inc. responded their website is regulated by both the FDA and the Texas State Health Department and meets compliance.
BBB requested further clarification of their advertising. WAM Essentials, Inc. requested BBB to cease contact with them about their advertising.
Important Information
Reason for Rating - Factors Lowered
Advertising issues found by BBB
Service Area
- TX
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