About

Local BBB:

BBB serving the Heart of Texas

BBB File Opened:

6/24/2017

Business Started:

4/10/2017

Business Incorporated:

4/10/2017

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Mr. Cody Jenkins, Owner

Additional Information

Refund and Exchange Policy

Our refund policy is 30 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods and services are exempt from being returned. (IMPORTANT: Please see our "Cancellation of an Education Course" policy below before registering for any courses.) We also do not accept the return of products that are hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at cody.jenkins@regolithmedical.com and send your item to: 7403 Windbridge San Antonio TX United States 78250.

Shipping

Our products are shipped within 24 Hours using the following carriers: USPS FedEx UPS . To return your product, you should mail your product to:7403 Windbridge, San Antonio TX United States 78250. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item
Cancellation & Return Policy

A full refund or gift certificate will be given 30 days prior to the start of class or within 48 hours after registration. After 30 days, a minimum 10% fee will be assessed for all cancellations and will increase according to the time table below. If you register after the 30 day period, you have 48 hours to cancel your order without a refund penalty being assessed.If cancelled after this time period, your refund will be in line with the time table below. This time table is required to defer the costs associated with logistical and instructor services necessary prior to the start of any course. 

Reimbursement timetable:
30 Days: 90% returned 
25 Days: 75% returned
20 Days: 50% returned
>15 Days: No Refund

All course payments may be transferred as long as the request is made, in writing, 24 hours prior to the start of class. If you wish to transfer to a different course or date the above refund policy does not apply. If you choose to change your class date, after the 30 Day period, a 25% transaction fee will be added. Course payment transfers may be done as many times as needed but each occurance with be assessed a 25% transaction fee. 

As will all things, exceptions may be made on a case by case basis. Please feel free to contact our customer service for questions or support.

Business Categories

Hospital Supplies