Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
The Better Business Bureau reviewed this business website in 2023 and noted the following.
The business's website has stated "We will guarantee we pay the highest on any device in the easiest and safest manner
Payouts- We issue payments the fastest once we receive the device. Get a direct deposit payment in your account in as little as 24 hours.
Best BuyGuarantee- We buy devices in any condition and still with the highest payouts. Cracked screen, locked or even phones with no power? No problem at all!”
Despite these statements, the Better Business Bureau has received complaints and reviews from customers who state they were not able to receive any payments from the company for their products. This issues falls within Standard 20 of the BBB Code of Advertising:
20. Warranties or Guarantees
When using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee."
The business's website has since been deactivated.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.