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          Business Profile

          New Car Dealers

          Honda of Clear Lake

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in New Car Dealers.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • Failure to respond to 17 complaint(s) filed against business
          • 17 complaint(s) filed against business

          Alert Details

          This business has 1 alert.

          Pattern of Complaints

          Beginning in April 2020, the BBB of Houston and South Texas has received numerous complaints and customer reviews on Honda of Clear Lake that exhibit the pattern below.

           

          BBB has received consumer complaints and reviews alleging failure to honor contractual agreements i.e. lifetime oil changes that were offered as an incentive when purchasing a new vehicles. Consumers also allege misleading information provided by the sales regarding vehicle warranties. Additional allegations of damage to vehicles by their service department during routine repairs have also been reported.

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