Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
Based on BBB files, Alfa Western Wear has a pattern of complaints alleging delivery issues. Specifically, consumers allege ordered boots from Alfa Western Wear are never delivered. Additionally, consumers claim the advertised time for their boots to be made and shipped is incorrect as months have passed with no delivery. Furthermore, consumers claim Alfa Western Wear fails to respond to inquiries about the status of their delivery.
BBB contacted Alfa Western Wear requesting information on when consumers would be receiving refunds or have their purchased boots delivered, but no response was received.
Important Information
Reason for Rating - Factors Lowered
177 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to respond to 35 complaint(s) filed against business
Reason for Rating - Factors Lowered
4 complaint(s) filed against business that were not resolved
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints
Service Area
- Midland, TX
- Odessa, TX
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