Retail Florist
Creations from the HeartFind BBB Accredited Businesses in Retail Florist.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
Since February 2016, the BBB of Houston & South Texas has received multiple disputes that exhibit the following pattern.
According to consumer disputes, it has been alleged that Creations From the Heart has been accepting payment and providing poor customer service and product. The consumers have alleged that they have ordered and paid for floral arrangements that are not delivered in a timely manner and are of poor quality. The consumer are also alleging that they when they reach the business by phone they are treated rudely and are refused the money back guarantee. The company does not respond to or resolve the disputes via the Houston BBB.
Important Information
Reason for Rating - Factors Lowered
4 complaint(s) filed against business
Reason for Rating - Factors Lowered
Failure to respond to 4 complaint(s) filed against business
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