Passports and Visas
USBirthCertificate.comFind BBB Accredited Businesses in Passports and Visas.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
The BBB can confirm the company is still in business. However, they have failed to respond to the BBB to resolve and address complaint issues.
Important Information
Program Participation
BBBOnLine Privacy Program no longer operational.
As of July 1, 2008, the BBBOnLine Privacy program is no longer operational. Please note that some businesses have continued to display the seal on their websites and advertisements. Display of the seal does not indicate whether or not the business is an accredited member. For more information on about this company, please view its BBB reliability report.
Rating Reason
The BBB cannot confirm or deny the company is still in business. However, they have failed to respond to the BBB to address and resolve complaint issues.
While this company is not an accredited business of the Better Business Bureau, the company has developed a pattern of complaints. USBirthCertificate.com is an online birth certificate and passport company. Consumers have alleged that they place orders online and do not receive their products. When they make a call to get an ETA in regards to their order, their calls go unanswered. Consumers are also alleging that the company does not provide a refund when requested. When contacted for an update regarding the lack of customer service or for a refund, the company does not respond to emails, or phone-calls. USBirthCertificate.com has failed to provide a written response to the numerous complaints sent to them from the bureau.
Reason for Rating - Not Rated
The business's BBB file information is being reviewed and/or updated.
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