Health Products
National Supplement Beauty SupplyFind BBB Accredited Businesses in Health Products.
Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
The BBB cannot confirm or deny the company is still in business. However, they have failed to respond to the BBB to resolve or address complaint issues.
Since September of 2017, the BBB of Houston & South Texas has received numerous complaints that exhibit the pattern below;
It has alleged by consumers of National Supplement Beauty Supply, the company has misleading sales policies and poor customer service. Many consumers have found difficulty in reaching customer service personnel regarding cancellation of memberships or refunds. Consumers alleged that upon receipt of their orders, National Supplement Beauty Supply is not providing an invoice or receipt. Additionally, some consumers have reported that they were charged multiple times without authorization. When contacted regarding this issue, National Supplement Beauty Supply allegedly informed the consumers that the funds were non-refundable, however, offered partial reimbursement. The company has not addressed these allegations despite several requests for a written response.
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