Business ProfileforBrighter Image Teeth Whitening
Current Alerts For This Business
Based on BBB files, Brighter Image Teeth Whitening has a pattern of disputes alleging product and service issues. Consumers allege the veneers they receive are of poor quality and have fitment issues. Additionally, consumers allege when contacting Brighter Image Teeth Whitening to discuss their product issue, customers have difficulties receiving a response from Brighter Image Teeth Whitening.
In response to BBB’s pattern Brighter Image Teeth Whitening indicated they have implemented investing into and have upgraded the equipment and software that designs and produces their product. They have also implemented providing better instructions for the client with steps they can take to help them achieve the best overall results.
Brighter Image Teeth Whitening has also implemented additional monitoring procedures and continues to invest in developing and improving the systems that manage support requests. Including extending their service hours for customers.
Additionally, Brighter Image Teeth Whitening has implemented updates to their website’s home page to discuss potential drawbacks or dissatisfaction's that clients might have. These include the look, fit and feel of the final product.
Brighter Image Teeth Whitening also informed BBB that they have dedicated an entire page on their website in identifying people who might not be an ideal candidate for the services they offer.
For more details regarding disputes received by BBB, please visit the complaints tab of this business's BBB Business profile.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 2433 S University Dr, Ft Worth, TX 76109-1145
- BBB File Opened:
- 4/5/2001
- Years in Business:
- 26
- Business Started:
- 12/10/1997
- Business Started Locally:
- 12/10/1997
- Business Incorporated:
- 12/10/1997
- Type of Entity:
- Corporation
- Alternate Business Name
- Brighter Image Lab
- MSC Development
- Business Management
- Mr. Bil Watson, President
- Contact Information
Principal
- Mr. Bil Watson, President
Customer Complaints
0 Customer Complaints
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