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Alert Details
This business has 1 alert.
Alert
BBB Serving Southeast Texas conducted an investigation of Street Dream Creations after receiving concerning complaint information regarding alleged unethical business practices. The allegations concerned the businesses offer to waive the insurance deductible by increasing the cost of the estimated job and proposed to do further damage to the vehicle so an insurance supplement could be filed.
The business was mailed two letters (July 8, 2014 and August 21, 2014) asking the following: Do you participate in any insurance programs? If so, please outline which specific insurance companies you have signed contracts with; Do you require your employees to sign an ethics policy and participate in ethics training?; Please provide a copy of the contractual agreement that your customers are asked to sign. Also, a copy of your customer dissatisfaction policy and/or money back guarantee.
Street Dream Creation failed to provide the requested information and BBB's calls to the business were not returned. Auto repair scams have been known to involve purposely damaging cars in order to inflate repair costs, padding existing repairs, or cutting corners by doing low-quality work. BBB warns consumers about doing business with companies who promote unethical business practices by encouraging insurance fraud.
Service Area
- 77662
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