Information and Alerts
Alert Details
This business has 1 alert.
Additional Complaint Information
In December 2019, BBB Serving North Central Texas (BBB NCTX) began receiving an influx of consumer complaints against, All Out Passion, an online retailer that sells children's toys. Consumers allege that they purchased an item from www.alloutpassion.com and have not received their product(s). Furthermore, consumers who seek an update on the delivery status of their product(s) allege that they never receive shipping information nor are they able to reach customer service at the email or phone number listed on the website for cancellation or refund requests.
In addition to these complaints, BBB was unable to verify a legitimate address for All Out Passion. The company claims to be located at 3361 Boyington Dr, Suite 240, Carrollton, TX 75006. However, research indicates that this address has been used by several other online retailers claiming to be located at this address. BBB NCTX has a Business Profile for these businesses with similar complaints as All Out Passion. Those Business Profiles can be found here:
*Lampeez: https://www.bbb.org/us/tx/carrollton/profile/wholesale-lamps/lampeez-0875-90799584
*Modicious: https://www.bbb.org/us/tx/carrollton/profile/online-retailer/modicious-0875-91024146
*Frenzy Outlet: https://www.bbb.org/us/tx/carrollton/profile/online-retailer/frenzy-outlet-0875-91030952
Important Information
Reason for Rating - Factors Lowered
41 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 13 complaints filed against business.
Reason for Rating - Factors Lowered
Failure to be transparent about ownership, location, or products/services offered.
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