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This business has 1 alert.
Government Actions
State of Texas v. Guided Tourist, LLC
The following describes a government action that has been resolved by either settlement or a decision by a court or administrative agency. If the matter is being appealed it will be noted below.
On March 26, 2019 Guided Tourist, LLC entered into a Agreed Final Judgment and Permanent Injunction with the State of Texas. The Agreed Final Judgment and Permanent Injunction settles allegations that the business engaged in false, misleading and deceptive actions and practices in violation of the Texas Deceptive Trade Practices Act.
The State of Texas found Guided Tourist LLC failed to disclose on their website the name of the business, its hours of operation, office location, and all other relevant contact information including email address for the business. Guided Tourist LLC also failed to clearly and conspicuously disclose prior to a consumer making a ticket purchase their refund policy. Such disclosures include but are not limited to "all sales final policies."
It is ordered that Guided Tourist, LLC be permanently enjoined from engaging in practices that include: failing to clearly and conspicuously disclose on their landing pages of its websites that such sites are not affiliated with any government agency or any official third-party ticket vendor the U.S. National Park Service designates as an "official e-ticket" agent. Guided Tourist, LLC may not misrepresent in any advertising they are the official National Park Service ticket vendor or direct source of tickets when it is not the official National Park Service Ticket vendor or the direct source for such tickets. Guided Tourist may not advertise any ticket prices other than a total ticket price and failing to clearly and conspicuously disclose in direct proximity to the total ticket price on any ticket checkout web page, all mandatory fees that consumers can expect to pay to purchase tickets, separate from ticket prices.
Fore more details go to https://www.texasattorneygeneral.gov/sites/default/files/images/admin/2019/Press/02_Agreed%20Final%20Judgment%20%20Perm%20Inj_3.26.19.pdf?utm_content=&utm_medium=email&utm_name=&utm_source=govdelivery&utm_term=.
Service Area
- 78006
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