Roofing Contractors
Discount Roof USAFind BBB Accredited Businesses in Roofing Contractors.
Information and Alerts
Alert Details
This business has 1 alert.
Alert
In April 2023, BBB began investigating a pattern of complaints submitted by consumers alleging that Discount Roof USA has taken deposits and failed to start or complete contracted work. Discount Roof USA consumers also allege that the business was difficult to reach after taking their initial deposits, even after contacting the business on multiple occasions. Most of the consumers allege an inability to reach the company at all by late 2022. Based on information submitted by consumers to BBB, the deposits paid to Discount Roof USA are estimated to be $77,670.63.
BBB has attempted to contact the company regarding this pattern of complaints with information found on Discount Roof USA's website and Texas Secretary of State records. BBB has been unsuccessful in reaching the business. All phone numbers or emails advertised by the business are no longer working. While BBB has not received returned mail, we have verified that the prior office location is now empty and unoccupied.
Based on information from the Texas Secretary of State, Discount Roof USA has forfeited Limited Liability Company (LLC) existence citing non-payment of taxes. Several complainants have informed BBB that they have been in contact with their local law enforcement divisions to file formal complaints.
While BBB believes this company is no longer operating, we encourage any consumer with an outstanding issue to file a complaint with BBB for our records. In addition, BBB recommends contacting the Texas Attorney General's Consumer Protection Division. Here is a link to reach their office: https://www.texasattorneygeneral.gov/consumer-protection. We encourage potential victims to contact their local law enforcement office for further assistance.
BBB will provide any additional information as it is available.
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
Service Area
- Hays County, TX
- Travis County, TX
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