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          Business Profile

          Online Dating Services

          Bumble

          Headquarters

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Dating Services.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • Failure to respond to 481 complaint(s) filed against business
          • Business has failed to resolve underlying cause(s) of a pattern of complaints
          • 5 complaint(s) filed against business that were not resolved

          Alert Details

          This business has 1 alert.

          Pattern of Complaints

          BBB files indicate that Bumble has a pattern of complaints from consumers alleging the company’s “No Refund” policy prevented them from having billing disputes resolved, their accounts were deleted without warning or explanation, and Bumble’s response to their email communication was either significantly delayed, or there was no response at all.

          On July 22, 2022, the business stated they wanted to work with BBB on resolving their outstanding complaints. As of August 16, 2022, the business has not responded in writing. Any updates from the business will be reflected on the Company’s BBB profile.

          Service Area

          • Travis County, TX

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