- Location of This Business
- 8627 N Ih 35, Austin, TX 78753-5723
- BBB File Opened:
- 9/26/2002
- Years in Business:
- 33
- Business Started:
- 5/2/1991
- Business Started Locally:
- 5/2/1991
- Business Incorporated:
- 9/25/2007
- Type of Entity:
- Corporation
- Alternate Business Name
- Lumber Liquidators
- Bellawood Floors
- Lumber Liquidators, Inc.
- Related Businesses
- Business Management
- Mr. Thomas D. Sullivan, Owner
- Ms. Lisa Jones, Customer Service Supervisor
- Mr. Mike McNown, Manager
- Contact Information
Principal
- Mr. Mike McNown, Manager
Customer Contact
- Ms. Lisa Jones, Customer Service Supervisor
- Additional Contact Information
Fax Numbers
- (512) 444-8860Primary Fax
Phone Numbers
- (210) 570-1425Other Phone
Website Addresses
- (512) 444-8860
- Serving Area
We service the following area(s): BEXAR County, TX, GUADALUPE County, TX, JAMES CITY County, VA, MCLENNAN County, TX, NORFOLK CITY County, VA, NUECES County, TX, TARRANT County, TX, TRAVIS County, TX
- BEXAR County, TX
- GUADALUPE County, TX
- JAMES CITY County, VA
- MCLENNAN County, TX
- NORFOLK CITY County, VA
- NUECES County, TX
- TARRANT County, TX
- TRAVIS County, TX
- Adkins, TX
- Agua Dulce, TX
- Alamo Heights, TX
- Arlington, TX
- Atascosa, TX
- Austin, TX
- Axtell, TX
- Azle, TX
- Balcones, TX
- Balcones Heights, TX
- Banquete, TX
- Bedford, TX
- Bee Cave, TX
- Bellmead, TX
- Ben Hur, TX
- Benbrook, TX
- Beverly Hills, TX
- Billington, TX
- Bishop, TX
- Blevins, TX
- Blue Mound, TX
- Bluff Springs, TX
- Bluntzer, TX
- Bosqueville, TX
- Briarcliff, TX
- Bruceville, TX
- Bruceville Eddy, TX
- Camp Mabry, TX
- Castle Hills, TX
- Cego, TX
- Cele, TX
- Chapman Ranch, TX
- China Grove, TX
- China Spring, TX
- Cibolo, TX
- Circleville, TX
- Colleyville, TX
- Colton, TX
- Converse, TX
- Corpus Christi, TX
- Crawford, TX
- Crowley, TX
- Daffan, TX
- Dalworthington Gardens, TX
- Del Valle, TX
- Dessau, TX
- Dot, TX
- Driscoll, TX
- Eddy, TX
- Edgecliff Village, TX
- Elk, TX
- Elm Mott, TX
- Elmendorf, TX
- Elroy, TX
- Euless, TX
- Everman, TX
- Forest Hill, TX
- Fort Worth, TX
- Four Points, TX
- Garfield, TX
- Geronimo, TX
- Gholson, TX
- Golinda, TX
- Grapevine, TX
- Gregg, TX
- Grey Forest, TX
- Hallsburg, TX
- Haltom, TX
- Haltom City, TX
- Haslet, TX
- Helotes, TX
- Hewitt, TX
- Hill Country Village, TX
- Hollywood Park, TX
- Hornsby Bend, TX
- Hudson Bend, TX
- Hurst, TX
- Jamestown, VA
- Joint Base San Antonio (Randolph), TX
- Jonestown, TX
- Keller, TX
- Kennedale, TX
- Kimbro, TX
- Kingsbury, TX
- Kirby, TX
- Kirk, TX
- Lacy Lakeview, TX
- Lago Vista, TX
- Lake Worth, TX
- Lakeside, TX
- Lakeway, TX
- Leander, TX
- Leon Valley, TX
- Leroy, TX
- Levi, TX
- Live Oak, TX
- Lorena, TX
- Macdona, TX
- Manchaca, TX
- Manda, TX
- Manor, TX
- Mansfield, TX
- Marion, TX
- Marshall Ford, TX
- Mart, TX
- McGregor, TX
- McNeil, TX
- McQueeney, TX
- Meador Grove, TX
- Montopolis, TX
- Moody, TX
- Moores Crossing, TX
- New Berlin, TX
- New Sweden, TX
- Norfolk, VA
- Norge, VA
- North Richland Hills, TX
- Northcrest, TX
- Oak Hill, TX
- Ocee, TX
- Olmos Park, TX
- Otto, TX
- Palo Alto, TX
- Pantego, TX
- Pelican Bay, TX
- Perry, TX
- Petronila, TX
- Pflugerville, TX
- Pilot Knob, TX
- Point Venture, TX
- Port Aransas, TX
- Rabb, TX
- Richland Hills, TX
- Riesel, TX
- River Oaks, TX
- Robinson, TX
- Robstown, TX
- Rock Creek, TX
- Rogers Hill, TX
- Rollingwood, TX
- Rosenthal, TX
- Ross, TX
- Saginaw, TX
- Saint Hedwig, TX
- San Antonio, TX
- San Leanna, TX
- San Pedro, TX
- Sanctuary, TX
- Sansom Park, TX
- Santa Clara, TX
- Saspamco, TX
- Schertz, TX
- Security Services, TX
- Seguin, TX
- Selma, TX
- Shavano Park, TX
- Somerset, TX
- South Lake, TX
- South San Pedro, TX
- Southlake, TX
- Speegleville, TX
- Spicewood, TX
- Sprinkle, TX
- Stampede, TX
- Staples, TX
- Sunset Valley, TX
- Tarrytown, TX
- Terrell Hills, TX
- The Hills, TX
- Toano, VA
- Tours, TX
- Travis Heights, TX
- Universal City, TX
- Village of the Hills, TX
- Violet, TX
- Von Ormy, TX
- Waco, TX
- Watauga, TX
- Watt, TX
- Webberville, TX
- West, TX
- West Lake Hills, TX
- Westover Hills, TX
- Westworth Village, TX
- Wetmore, TX
- White Hall, TX
- White Settlement, TX
- Whitson, TX
- Wilford Hall, TX
- Williamsburg, VA
- Willow Grove, TX
- Windcrest, TX
- Woodway, TX
- 78101
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- Business Categories
- Hardwood Floor Contractors
Alerts
See What BBB Reports OnGovernment Action
Securities Exchange Commission
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 12, 2019, Lumber Liquidators, in the United States District Court for Eastern District of Virginia, Richmond Division entered into a settlement agreement with the United States Department of Justice and the United States Securities and Exchange Commission who also presented the company with a Cease-and-Desist Order.
Lumber Liquidators was charged with parallel criminal actions which included both the U S Department of Justice and the U S Securities and Exchange Commission. These charges were, false, misleading and misrepresenting to investors concerning its product testing and regulatory compliance program in connection with the sourcing and sale of laminate flooring products.
Under the terms of its resolution with the SEC, the company agreed to a total $6,097,298.42 in disgorgement of profits and prejudgment interest. The Department of Justice agreed to credit the amount paid to the SEC in disgorgement as part of its agreement.
According to the agreement between Lumber Liquidators and the two government agencies, under the deferred prosecution agreement, the prosecution of the company for the above mentioned frauds will be deferred for the TERM period of three years which will allow Lumber Liquidator to demonstrate good conduct. The penalties reflect the nature and seriousness of the conduct, as well as Lumber Liquidators on going cooperation with these agencies in its extensive efforts at remediation. These remedial efforts include among other things; suspension of the sale of all laminate flooring from China, offering consumers in-home testing for already installed flooring, and implementing new policies and procedures regarding compliance with the California Air Resources Board (CARB) emission standards and other environmental regulations, sourcing of flooring products, financial reports and internal control, and all documents and other non-privileged materials, wherever located, in Respondent's possession, custody, or control, and/or appropriate privilege logs, as reasonably requested by the Division staff. The employees who were involved in the initial wrongdoing were either terminated or resigned from Lumber Liquidators, and the company has replaced its executive management team with experienced executives.
For full details regarding these government actions please visit the Securities Exchange Commission documents: https://www.sec.gov/litigation/admin/2019/34-85291.pdf.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 12, 2019, Lumber Liquidators, in the United States District Court for Eastern District of Virginia, Richmond Division entered into a settlement agreement with the United States Department of Justice and the United States Securities and Exchange Commission who also presented the company with a Cease-and-Desist Order.
Lumber Liquidators was charged with parallel criminal actions which included both the U S Department of Justice and the U S Securities and Exchange Commission. These charges were, false, misleading and misrepresenting to investors concerning its product testing and regulatory compliance program in connection with the sourcing and sale of laminate flooring products.
Under the terms of its resolution with the SEC, the company agreed to a total $6,097,298.42 in disgorgement of profits and prejudgment interest. The Department of Justice agreed to credit the amount paid to the SEC in disgorgement as part of its agreement.
According to the agreement between Lumber Liquidators and the two government agencies, under the deferred prosecution agreement, the prosecution of the company for the above mentioned frauds will be deferred for the TERM period of three years which will allow Lumber Liquidator to demonstrate good conduct. The penalties reflect the nature and seriousness of the conduct, as well as Lumber Liquidators on going cooperation with these agencies in its extensive efforts at remediation. These remedial efforts include among other things; suspension of the sale of all laminate flooring from China, offering consumers in-home testing for already installed flooring, and implementing new policies and procedures regarding compliance with the California Air Resources Board (CARB) emission standards and other environmental regulations, sourcing of flooring products, financial reports and internal control, and all documents and other non-privileged materials, wherever located, in Respondent's possession, custody, or control, and/or appropriate privilege logs, as reasonably requested by the Division staff. The employees who were involved in the initial wrongdoing were either terminated or resigned from Lumber Liquidators, and the company has replaced its executive management team with experienced executives.
For full details regarding these government actions please visit the Securities Exchange Commission documents: https://www.sec.gov/litigation/admin/2019/34-85291.pdf.
Government Action
U.S. Justice Dept.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 12, 2019, Lumber Liquidators, in the United States District Court for Eastern District of Virginia, Richmond Division entered into a settlement agreement with the United States Department of Justice and the United States Securities and Exchange Commission who also presented the company with a Cease-and-Desist Order.
Lumber Liquidators was charged with parallel criminal actions which included both the U S Department of Justice and the U S Securities and Exchange Commission. These charges were, false, misleading and misrepresenting to investors concerning its product testing and regulatory compliance program in connection with the sourcing and sale of laminate flooring products.
Lumber Liquidators was charged with felony criminal fraud by the Department of Justice and agreed to pay a total criminal penalty of $33 million to the United States, this total fine includes a criminal fine in the amount of $19,095,648 payable to the United States Treasury within thirty (30) days after the filing of this settlement, and $13,904,352 in forfeiture to the United States. The Department of Justice agreed to credit the amount paid to the SEC in disgorgement as part of its agreement. The combined total amount of criminal and regulatory penalties paid by Lumber Liquidators will be $33 million.
According to the agreement between Lumber Liquidators and the two government agencies, under the deferred prosecution agreement, the prosecution of the company for the above mentioned frauds will be deferred for the TERM period of three years which will allow Lumber Liquidator to demonstrate good conduct. The penalties reflect the nature and seriousness of the conduct, as well as Lumber Liquidators on going cooperation with these agencies in its extensive efforts at remediation. These remedial efforts include among other things; suspension of the sale of all laminate flooring from China, offering consumers in-home testing for already installed flooring, and implementing new policies and procedures regarding compliance with the California Air Resources Board (CARB) emission standards and other environmental regulations, sourcing of flooring products, financial reports and internal control, and all documents and other non-privileged materials, wherever located, in Respondent's possession, custody, or control, and/or appropriate privilege logs, as reasonably requested by the Division staff. The employees who were involved in the initial wrongdoing were either terminated or resigned from Lumber Liquidators, and the company has replaced its executive management team with experienced executives.
For full details regarding these government actions please visit: https://www.justice.gov/usao-edva/press-release/file/1142991/download and https://www.justice.gov/usao-edva/press-release/file/1142986/download.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 12, 2019, Lumber Liquidators, in the United States District Court for Eastern District of Virginia, Richmond Division entered into a settlement agreement with the United States Department of Justice and the United States Securities and Exchange Commission who also presented the company with a Cease-and-Desist Order.
Lumber Liquidators was charged with parallel criminal actions which included both the U S Department of Justice and the U S Securities and Exchange Commission. These charges were, false, misleading and misrepresenting to investors concerning its product testing and regulatory compliance program in connection with the sourcing and sale of laminate flooring products.
Lumber Liquidators was charged with felony criminal fraud by the Department of Justice and agreed to pay a total criminal penalty of $33 million to the United States, this total fine includes a criminal fine in the amount of $19,095,648 payable to the United States Treasury within thirty (30) days after the filing of this settlement, and $13,904,352 in forfeiture to the United States. The Department of Justice agreed to credit the amount paid to the SEC in disgorgement as part of its agreement. The combined total amount of criminal and regulatory penalties paid by Lumber Liquidators will be $33 million.
According to the agreement between Lumber Liquidators and the two government agencies, under the deferred prosecution agreement, the prosecution of the company for the above mentioned frauds will be deferred for the TERM period of three years which will allow Lumber Liquidator to demonstrate good conduct. The penalties reflect the nature and seriousness of the conduct, as well as Lumber Liquidators on going cooperation with these agencies in its extensive efforts at remediation. These remedial efforts include among other things; suspension of the sale of all laminate flooring from China, offering consumers in-home testing for already installed flooring, and implementing new policies and procedures regarding compliance with the California Air Resources Board (CARB) emission standards and other environmental regulations, sourcing of flooring products, financial reports and internal control, and all documents and other non-privileged materials, wherever located, in Respondent's possession, custody, or control, and/or appropriate privilege logs, as reasonably requested by the Division staff. The employees who were involved in the initial wrongdoing were either terminated or resigned from Lumber Liquidators, and the company has replaced its executive management team with experienced executives.
For full details regarding these government actions please visit: https://www.justice.gov/usao-edva/press-release/file/1142991/download and https://www.justice.gov/usao-edva/press-release/file/1142986/download.
Accreditation
This business is not BBB Accredited
Years in Business: 33
BBB Rating
NRBBB rating
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