Information and Alerts
Alert Details
This business has 1 alert.
Ad Review
On June 14, 2022, BBB contacted Rooted Athlete regarding advertised claims on their website: https://rootedathlete.com.
Specifically, BBB requested Rooted Athlete to substantiate or discontinue testimonials advertised on their website alleging health benefit claims, including, “I’ve tried many CBD oil drops. The Rooted athlete drops take my anxiety away in minutes and at night I take them to get a full night of sleep. Strongly recommend it” and “I love this product cbd balm for pain relief! It has worked wonders for me. I have arthritis in my knees, and it has taken the pain away. I would strongly recommend this product to anyone who suffers from pain. You won’t regret it. It’s worth every penny!”
BBB Code of Advertising States: In general, advertising which uses testimonials or endorsements is likely to mislead or confuse if it is not genuine and does not actually represent the current opinion of the endorser. If a consumer’s experience represented in an advertisement is not the typical experience of those using the product or service unless the advertisement clearly and conspicuously discloses what the expected results will be.
Rooted Athlete also advertises several health and disease benefit claims for their products including that CBS products are good for pain to provide relief for muscles and joints.
BBB Code of Advertising states: The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
BBB Code of Advertising also states claims relating to performance, energy savings, safety, efficacy, or results for a product or service should be based on recent and competent testing or other objective data.
BBB requested Rooted Athlete to provide evidence from recent, reliable, and competent studies or other objective data which may include scientific findings, FDA approvals, clinical studies, or other objective data to substantiate the claim or discontinue the advertised claims to address BBB’s concern.
As of July 11, 2022, Rooted Athlete failed to respond to BBB's requests to modify, substantiate or discontinue the advertised claims.Service Area
- Travis County, TX
- Williamson County, TX
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