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Additional Information

Additional Information for Texas EMS School

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Location of This Business
473 Cypress Street, STE 110, Abilene, TX 79601
BBB File Opened:
3/14/2019
Years in Business:
30
Business Started:
8/1/1994
Business Started Locally:
7/31/2016
Business Incorporated:
7/31/2015 in TX, USA
Accredited Since:
3/15/2019
Type of Entity:
Limited Liability Company (LLC)
Number of Employees:
1
Alternate Business Name
  • Axon Education
Hours of Operation

Primary

M:
9:00 AM - 6:00 PM
T:
9:00 AM - 6:00 PM
W:
9:00 AM - 6:00 PM
Th:
9:00 AM - 6:00 PM
F:
9:00 AM - 6:00 PM
Sa:
By Appt. Only
Su:
By Appt. Only
Business Management
  • Mr. KB Massingill, President
Additional Contact Information

Fax Numbers

  • (855) 734-9577
    Primary Fax

Phone Numbers

Email Addresses

Serving Area
  • TX
Products and Services
Emergency Medical Services education including: Online EMT-Basic course Online Advanced EMT course Online Jurisprudence course
Refund and Exchange Policy
  • When a student cancels after completing at least one assignment but less than 50 percent of the graded assignments, Axon will retain the Compliance Tracking Fee, the Registration/Access Fee plus a percentage of the program tuition paid by the student with the following schedule:

    90% refund for students who have completed up to 10% of assignments
    75% refund for students who have completed more than 10% and up to 25% of assignments
    50% refund for students who have completed more than 25% and up to 50% of assignments
    0% refund for students who have completed more than 50% of assignments

    Refunds are not available to students who have been issued written notice indicating that the student is in jeopardy of receiving a failing grade for any reason.

    If a Momentum Ratio (engagement ratio) is being calculated for the course, students who have fallen below 75% engagement are not eligible for any refund of tuition.

    A full refund of all tuition and fees is due to students in each of the following cases:

    (1) an enrollee is not accepted by the school
    (2) the program of instruction is discontinued by the school, and this prevents the student from completing the program; or
    (3) the student's enrollment was procured as a result of any misrepresentation in advertising, promotional materials of the school, or misrepresentations by the owner or representatives of the school.

    Refund Policy for Students Called to Active Military Service

    A student of the school who withdraws from the school as a result of the student being called to active duty in a military service of the United States or the Texas National Guard may elect one of the following options for each program in which the student is enrolled:

    (1) if tuition and fees are collected in advance of the withdrawal, a pro rata refund of any tuition, fees, or other charges paid by the student for the program and a cancellation of any unpaid tuition, fees, or other charges owed by the student for the portion of the program the student does not complete following withdrawal;
    (2) a grade of incomplete with the designation "withdrawn-military" for the courses in the program, other than courses for which the student has previously received a grade on the student's transcript, and the right to re-enroll in the program, or a substantially equivalent program if that program is no longer available, not later than the first anniversary of the date the student is discharged from active military duty without payment of additional tuition, fees, or other charges for the program other than any previously unpaid balance of the original tuition, fees, and charges for books for the program; or
    (3) the assignment of an appropriate final grade or credit for the courses in the program, but only if the instructor or instructors of the program determine that the student has satisfactorily completed at least 90 percent of the required coursework for the program; and demonstrated sufficient mastery of the program material to receive credit for completing the program.
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