Information and Alerts
Alert Details
This business has 1 alert.
Additional Complaint Information
The companies complaints concern non-delivery and lack of communication. The BBB contacted Belleza Jewelry concerning this pattern. The company has addressed some of the communication problems, however,the BBB still finds concern with the volume of complaints and unresolved issues on delivery.
After several attempts by consumers to receive promised orders, Belleza then refers consumers back to the 3rd party to receive refunds. Due to the timeframe, some consumers found they were past the expiration date for the vouchers.
Important Information
Reason for Rating - Factors Lowered
Business has failed to resolve underlying cause(s) of a pattern of complaints.
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