Information and Alerts
Alert Details
This business has 1 alert.
Business Alert
BBB became aware of this business on 4/14/2020, and found that this business advertises an invalid address at "2767 Hide A Way Road, Florence City, 57235" on their website. This zip code is affiliated with Florence, South Dakota, and "Florence City" as stated on their website does not exist. BBB confirmed that this physical address on "Hide a Way Road" does not exist in Florence, South Dakota. Per the business website, the returns policy states the company does not accept returns or refunds on any products once the product is delivered to the carrier, then states you may return the item if it is not as described, however you are referred to specifics in the "Terms of Purchase" and this does not exist on their website. The Terms of Use states that arbitration for any dispute resolution is held in Hong Kong.
You may wish to read BBB Tip, Smart Shopping Online at https://www.bbb.org/article/tips/14040-bbb-tip-smart-shopping-online for additional information.
Important Information
Reason for Rating - Factors Lowered
4 complaints filed against business
Reason for Rating - Factors Lowered
Failure to respond to 4 complaints filed against business.
Reason for Rating - Factors Lowered
BBB concerns with the business's practices.
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