Information and Alerts
Important Information
Additional Info
As you may know, Heilig Meyers, the nation's largest furniture retailer and a member of many BBB's, filed for Chapter 11 protection last August. With the exception of The Roomstore, all retail operations have ceased.
In addition to The Roomstore, Inc., subsidiaries include Star, Inc., Valuehouse; Rent$mart; John M. Smyth's Homemakers and West End Furniture.
The BBB in Richmond, VA has been processing complains from consumers nationwide. While we are willing to continue to do so, we are not at all sure how beneficial this will be in the short, or certainly, the long run. It is very important that consumers with monetary claims (non-delivery, refunds, and such) file proof of claim with the bankruptcy court. The case number is 00-34533-DOT. Proof of claim form can be accessed from the bankruptcy court's web site at www.vaeb.uscourts.gov. They should follow filing instructions given with the form. CLAIMS MUST BE FILED BY July 16, 2001.
Credit account problems should be handled directly with the three master trusts. Please process those complaints directly, as we have no contact with them. The addresses are: Heilig Meyers Master Trust, PO Box 7633, Fort Washington, PA 19034; Heilig Meyers Master Trust, PO Box 96070, Charlotte, NC 28296;Heilig Meyers Master Trust, PO Box 48650, Atlanta, GA 30362.
Additional Info
The BBB suggests you read and understand company promotional materials and contracts and check company references and licensing, where applicable.
Service Area
- Manning, SC
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